InfoCorp
Since Infocorp founding in 1987, the company has been a leader in the design and delivery of Commercial-Off-The-Shelf (COTS) e-government and e-retail revenue management solutions. Our centralised revenue management solutions are helping our valuable clients to sustain their leadership position and to increase the market share.
What We Do
We provide Commercial-Off-The-Shelf (COTS) solutions and manage the project in personalizing (configuring) the solutions as per the client's requirements and environments. We train the client's staff on efficient operations and future personalization for smooth continuity of operations. Our solutions are meeting 99.9% of client's requirements and we are will to enhance the solutions with specific features should it be desired to the clients.
Our Solutions
Our solutions improve product and service delivery, manage payment transaction processing, and provide full audits to control revenues across multiple delivery channels including over-the-counter (POS), Internet and kiosks. Our solutions effectively interface with back-end legacy systems including payment gateways for credit and debit card authorization and settlement. Our solutions are installed in government departments and retail operations world-wide.
Our Clients
Our customer's range from independent retailers to multinational chains to large city, provincial and federal government department and organizations. Some of government organizations are using our enterprise solution in multiple countries with centralised control and revenue management. Regardless of industry or level of expertise, the reason for using Infocorp solution remains the same: to deliver higher service levels to citizens or customers and to increase internal efficiencies.
A Leader in Design & Delivery of Commercial off-the-Shelf Revenue Management Solutions
Solutions Overview
Since its founding in 1987, Infocorp has been a leader in the design and delivery of COTS (Commercial-Off-The-Shelf) e-government and e-retail revenue management solutions. Our software solutions improve product and service delivery, manage payment transaction processing, and provide full audits to control revenues across multiple delivery channels including over-the-counter (point of sale), Internet and kiosks.
Access2Gov™ brings all the essential electronic service delivery (ESD) points of service and data together in one centralized revenue management solution. It can be personalized to interface with back-end legacy systems and payment gateways to fetch and deliver the information. With Access2Gov™, you can bring it all together to visibly improve service and achieve internal efficiencies.
For the next generation, we have a new look, a new feel, and a new name— Access2Retail™. Just as "Proven, Reliable, and Powerful" as our widely installed Softwear/POS product, Access2Retail™ offers added functionality that is powered by Microsoft's advanced technology environment. Using high performance 32-bit Windows™ and COM™ technology, Access2Retail™ can scale to large chains and provide a web-enabled front end system.
With the ever-increasing demands on governments to provide their citizens with timely, quality services while operating within strict budgetary guidelines, the need for control over revenues is of great importance. Governments need to recognize that the ever-changing advancements in technology significantly affect not only the perception, but also the reality of the services they provide to their constituents.
Access2Gov™ (A2G), an e-government revenue management system, is uniquely constructed to provide both a solid business approach to revenue management and a technology platform that allows continued growth and stability. A2G has been specifically designed and developed to meet the enterprise-wide revenue collection and management needs of government jurisdictions. This allows governments to conduct business at the G2C, G2B, and G2G levels with a single centralised application.
As a component-based, configurable, and enterprise-wide application, government technology staff or integrators can personalised a total solution using A2G. As the core of the revenue solution, A2G accepts, processes and manages revenue across applications, departments and delivery channels. It updates the applicable legacy application, financial and accounting systems, and provides detailed reporting and administration across a department or an entire enterprise. The search and audit utility is a powerful tool to track and audit any transaction processed through the system.
Access2Gov™ Product Philosophy
Our product philosophy is different than other solution providers. A2G is a COTS (Commercial-Off-The-Shelf) product and it is currently being used by numerous customers across world. Our philosophy is that any enhancement made in the product must comply with the international IEEE standards of COTS products, especially:
Usability The enhancements must not impact the customers who do not want this functionality. If the customer wants to make use of this feature then it must be parameter-driven functionality to use as per their requirements including refund, void and amendment of transactions and the fee.
Maintainability The enhancements must be done under standard structure of A2G to enable Infocorp to maintain the source code of the functionality for all the customers including DOF New York.
Portability The enhancements must be developed in such a way that they can be ported to new releases.
Reliability The enhancements must be tested thoroughly in all operational areas including voids, refunds and amendments to ensure the quality.
Access2Gov™ The Multi Channel Connector
Access2Gov™ brings all the essential electronic service delivery (ESD) points of service and data together in one centralized revenue management solution. With Access2Gov, you can bring it all together to visibly improve service and achieve internal efficiencies.
Learn how Access2Gov, our Multi-Channel Connector, provides a single window of access to citizens and businesses. One of the emerging multi-channel connection points is the Internet.
Access2Gov™ Electronic Service Delivery Benefits
With governments undergoing significant change due to scarce resources and citizen demands for better service, Infocorp's products are needed to bring it all together. Considered a core component of an integrated electronic service delivery (ESD) solution, Access2Gov centralizes the revenue management function and delivers measurable results by:
- Eliminating duplication and manual processes
- recognizing revenue faster
- Integrating to back-end systems, and
- expanding service channel options.
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Infocorp's Access2Retail™ product provides a feature-rich, scalable retail management solution. With the latest state of the art features and functionality, including:
Completely Integrated Retail Management Solution
Infocorp's Access2Retail™ product provides a feature-rich, scalable retail management solution. With the latest state of the art features and functionality, including:
- In-store Point of Sale and e-store enablement
- Customer Relationship Management
- Total Inventory Control
- And more...
Today's retail landscape demands the fatest and most practical thinking when it comes to growth and efficiency. Today, more than ever, people need access to information.
Access2Gov™ The Multi Channel Connector
Listed here are just a few of the key performance indicators of an effective retail Point of Sale System like Access2Retail™ has to offer:
- Easy to Use
- Day-one Productivity
- Enriched Customer Service
- Focuses Buying
- Targeted Marketing
- Enhanced Enterprise Wide Control
- Hassel-free Communications
- Instant Enterprise Data Access
- Seamless Data Conversion for Softwear/POS Users
Next Generation Technology
Access2Retail™'s convenient graphic user interface reduces training expenses, improves usability, and in the end, improves customer service.
Access2Retail™'s 32-bit architecture harnesses the power of the latest Windows Operating System processing capabilities. Greater computing power can be utilizied, and stronger system performance will result.
Open, standards-based structure of Access2Retail™ enables a wider variety of peripherals and applications to be interconnected. More flexibility in data capture and integrationwith other business applications.
Latest in Windows MSDE and SQL database technology. A wider variety of query and database mining. Custom reports can be easily designed and integrated.
Leading Technology
The technical environment we have adopted for Access2Retail™ provides advanced communication communications and scalability using a 3-tier architecture. The planning, developing and testing stages of our Access2Retail™ product has taken almost two years. Ensuring the reliability and functionality level that our customers have learned to expect from Infocorp takes time. When we announce that Access2Retail™is available for general release, you can be sure that this product will be equally as stable and enduring as our successful Softwear/POS offering.
